Do you have a product warranty?
We endeavor to make goods that you can enjoy for a long time. We love if you use your product every day and we want it to be something you can't live without. But we also encourage you to take care of your IVOBAG goods and treasure them. Items that get heavy everyday use also wear down so they may need a small repair or clean now and again.
In the unlikely event that something breaks within six months, please contact us immediately via Ivobag@foxucs.com so we can determine what has happened and find a solution.