Can you repair my product?
We offer a repair service if something breaks outside the 6-month warranty (depending on the product and issue). If you think that the repair needs our specialists please contact us at Ivobag@foxucs.com with pictures of the problem and we will send you a quote for the estimated repair cost and shipping.
Please note that once we receive the product back it will take around 4-6 weeks for the repair. (If the product is over 6 months old we may have to use a different colour leather/thread/materials that may not match your original product 100%.)
We know that it might be pretty hard to live without your beloved Ivobag for a few weeks, sometimes all it needs is just small simple stitching repair which can be done quick and easy by a local leather repair shop.
If you are not quite sure what to do, send us a picture and we can let you know how it can be repaired locally or if it has to go on a recreation trip to Italy.